Getting Started with EmergencyOps

Welcome

EmergencyOps is a comprehensive emergency management platform designed for fire departments, EMS agencies, and multi-agency response teams. This guide covers every module available on the platform.

Creating Your Account

Visit the signup page and create your account with email and password

You will be prompted to either:

Create a new department (if you are the first user from your organization)

Request to join an existing department using its name

Department Setup

If creating a new department:

Enter your department name (e.g., "Riverside Fire Department")

The system automatically generates a URL-friendly identifier

Set your department location for default map centering

Configure timezone and contact information

First Login

After account creation:

You will land on the Dashboard Overview

Use the sidebar navigation to explore modules

Start by adding team members, units, and stations

Account-Based Architecture

EmergencyOps supports multiple departments under a single account:

A single login can be linked to multiple departments

Switch between departments using the department selector in the header

Regional coordination accounts can span multiple agencies

Linked accounts allow cross-department collaboration

Subscription & Trial

New departments start on a free trial with full feature access

Subscription plans unlock specific feature modules

Features can be individually enabled per department

Billing is managed through the Account Management section

Documentation